info@centervillesoccer.com PO Box 751831 Dayton Oh 45475

 

CENTERVILLE REC SOCCER REFUND POLICY

No refunds will be issued after the rostering process has begun; due to the costs incurred for uniforms, league fees, insurance and referee cost.

All requests for refund must be made in writing and sent to Centerville Rec Soccer to christina.frost@centervillesoccer.com, and must include the name of child, parents name, reason for refund, and contact information. Approved refunds are usually refunded within a business week via the original payment method.

We will not issue a refund if you have chosen to try out for another sport or program after you have registered for Centerville Rec Soccer. We base all of our costs on the enrollments in our program.

Refunds are not issued after the season has begun.

Refunds in whole or in part, will not be given in the event of canceled games due to field closure. Games are rescheduled as permitted by the parks district. One rainout game is built into our schedule when approved, but the parks must approve any other make-up games according to field availability. We do not have control over whether any games beyond one make-up will be scheduled.

 

EXCEPTIONS TO THE REFUND POLICY

Refunds will be allowed for the following reasons:

Players moving out of the district prior to receipt of uniform, proof of relocation must be provided.

Players suffering injury that prohibits them from being able to play, prior to the first game of the season. Doctor’s verification must be provided.

Please note that we will not honor refund requests made for coach or team dissatisfaction, schedule/time conflicts, or any other reason than the noted approved exceptions.

In the event you are issued a refund, we will deduct 4.75% of the fee that goes to the credit processing company for the refund fee. We cannot absorb the loss on top of the refund, and hope you will understand. We do not benefit from the fee.